CounterSketch licensing and support

Gemvision are always looking to bring you the latest designs and interface improvements so to ensure you are comfortable with how these new features benefit you your annual license also includes remote training help and tutorial videos.



Gemvision Matrix v9 - Jewellery Design Software
Gemvision Matrix v9 - Jewellery Design Software


Software help & FAQ's

Easy to view help videos on the most commonly asked questions.




GVUK will support CounterSketch providing you are within your initial 12-month purchase date
or you have an existing support contract. You can also pay on demand.


We will always help you if the program is not working with or without support.


Your annual license includes:

Design library updates

Interface updates and improvements

Technical help on using the program – this does not replace the 1-day training class

This does not include 3rd party upgrades, for example Rhino or V-Ray


Annual license with support:

CounterSketch Studio



CounterSketch International



On-demand support & technical help

£115 per hour, minimum charge £115. This would not include updates.


Prices are plus vat



 Contact us for more information




Loading CounterSketch

For new customers and those transferring your license, this video shows you the simple process, step by step.

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